Effective Date: 26-09-2025
Website: www.awamishop.com
Contact Email: support@awamishop.com
Contact Numbers (WhatsApp & Call): +92 300 9511039, +92 300 8677750, +92 333 7397717
Business Address: House No. 3, Ground Floor, Block B, Al Kabir Town, Raiwind Road, Lahore, Punjab, Pakistan, 54000

At Awamishop, we ensure that your natural medicines and products are delivered securely and on time across Pakistan. Please read our shipping policy below.

1. Shipping Coverage

  • We deliver nationwide within Pakistan through reliable courier services.
  • International shipping is currently not available.

2. Processing Time

  • Orders are processed within 1–2 business days after confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.

3. Delivery Time

  • Major cities: 2–4 business days.
  • Remote or rural areas: 4–7 business days.
  • Delivery times are estimates and may vary due to courier delays, weather conditions, or other external factors.

4. Shipping Charges

  • A flat shipping fee of Rs. 300 applies to all orders across Pakistan.
  • Free shipping promotions may be offered occasionally on special campaigns or above certain order values.

5. Order Tracking

  • Once your order is dispatched, you will receive a tracking number via WhatsApp, email, or SMS to track your parcel.

6. Failed Deliveries

  • If delivery fails due to an incorrect address, unavailability, or refusal to accept the parcel, re-delivery charges may apply.
  • Please ensure your shipping details are accurate when placing your order.

7. Damaged or Lost Packages

  • If your order arrives damaged, please contact us immediately with pictures of the product/parcel.
  • For lost shipments, we will coordinate with our courier partners to resolve the issue promptly.

8. Contact Us

For any shipping-related questions or concerns, please contact us at:

📧 Email: support@awamishop.com
📞 Phone/WhatsApp: +92 300 9511039, +92 300 8677750, +92 333 7397717
🏢 Address: House No. 3, Ground Floor, Block B, Al Kabir Town, Raiwind Road, Lahore, Punjab, Pakistan, 54000